Data Protection

Royal Game's Privacy Policy — your data is completely secure

Everything about how your personal data is collected, stored, and kept secure — explained here with full transparency.

Last Updated: January 2026  |  Effective: 1 January 2026
256-Bit SSL Encryption Protection
Not Third Parties Data Is Never Sold
GDPR Compliant International Standards
Right to Erasure At Any Time

Why We Value Your Privacy

Your trust in royal game is our greatest asset

Full Encryption

Every transaction and personal detail you share is protected with 256-bit SSL encryption — completely out of reach for hackers or any third party.

Secure Data Storage

Your data is stored on internationally certified secure servers, with regular backups and security audits in place.

Data Is Never Sold

Royal Game never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Your Controls

You can view, update, or delete your information at any time. Your privacy settings are entirely in your hands.

GDPR Compliant

We follow the European GDPR standard — one of the world's strictest data protection frameworks. Your information is safeguarded to the highest international standard.

Instant Notifications

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

1. Introduction

Royal Game ("we", "us") operates royalgame.bio. This Privacy Policy ("Policy") explains what information we collect when you use our website or create an account, how we use it, and how we keep it secure.

Our Privacy Policy is built in accordance with Bangladesh's data protection laws and international GDPR standards. By using Royal Game's services, you are considered to have accepted this Privacy Policy.

Our Commitment: Protecting your privacy is our ethical responsibility. We collect only what is necessary and never share your data without your consent.

2. What Information We Collect

Royal Game only collects information necessary to deliver our services and ensure security. Full details are provided below:

Data Type Example Why It's Needed
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Email, Mobile Number, Address Account Communication & Verification
Financial Information Payment methods, transaction history Payment Processing & AML
Device Information IP Address, Browser, OS Security & Fraud Prevention
Gaming Information Betting history, preferences Service Improvement & Responsible Gaming

What We Do Not Collect

  • Passwords and PINs are never stored directly — only hashed values are kept
  • Full card numbers and CVV are never stored
  • Your social media passwords or messages
  • Personal Information of Your Contacts

3. How We Collect Data

Royal Game collects information through several methods. You have the right to know about each one.

Direct Collection

  • When Completing the Registration Form
  • When uploading KYC documents
  • When Making a Deposit or Withdrawal
  • When contacting our support team
  • When filling out promotional forms

Automatic Collection

  • From Cookies & Local Storage
  • From Server Logs (IP address, timestamps, pages visited)
  • From gaming session data
  • From In-App Usage Analytics

We do not collect sensitive biometric data such as fingerprints or facial scans. Your device's microphone and camera are never accessed.

4. How We Use Your Data

Royal game uses your data only for the legitimate purposes listed below. You will be informed before your data is used for any new purpose.

  • Account Management: Registration, login & profile management
  • Payment Processing: Deposit, withdrawal & transaction verification
  • Service Improvement: Personalising Your Gaming Experience
  • Security: Prevention of fraud, money laundering, and account compromise
  • Legal Compliance: Meeting Licensing Authority Requirements
  • Customer Support: Support & Communication
  • Responsible Gaming: Detecting Problem Gambling Behaviour
  • Promotional Communications: Offers Sent Only With Your Consent

Not for Advertising: Your data is never used for advertising networks. We do not profile users on behalf of third parties.

5. Data Sharing Policy

Protecting your data is our primary responsibility. royal game does not share your information with anyone except in the limited circumstances below:

When Your Information Is Shared

  • Payment Processor: To process transactions (only information that is strictly necessary)
  • KYC Service Provider: For Identity Verification
  • Legal Authorities: When required by court order or licensing obligations
  • Business Acquisition: In the event of a company merger (you will be notified in advance)

Our Partners' Terms

All third parties we share data with are contractually bound to uphold our privacy standards. They may never use your data for their own purposes.

Royal Game will never Never Sells, rent, or exchange it. That is our core commitment.

6. Cookies & Tracking Technologies

The Royal Game website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Types and Purposes

  • Essential Cookies: Required for login sessions and security (cannot be disabled)
  • Functional Cookies: To Remember Your Language Preferences and Settings
  • Analytics Cookies: For collecting site usage statistics (requires permission)
  • Performance Cookies: For loading speed and error detection

Cookie Controls

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the website's functionality.

7. Data Retention Period

We do not retain your data indefinitely. Each type of information has a defined retention period.

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Legal Compliance
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years AML Laws
Gaming Logs 2 Years Dispute Resolution
Marketing Preferences Until consent is withdrawn Personal Preferences

Once the retention period expires, data is securely deleted or anonymized.

8. Your Rights

Under GDPR and international data protection laws, you have the following rights. Royal Game is committed to honoring each of them.

Right of Access Right to Know What Information We Hold About You
Right to Rectification Right to correct inaccurate information
Right to Erasure Right to request deletion of specific data
Right to Restrict Processing Right to Restrict Processing
Right to Data Portability Right to request a copy of your data
Right to object Right to Object to Marketing

To exercise any of these rights, email us at support@royalgame.bio. We will respond within 30 days.

Data required for legal compliance — such as transaction records — may not be eligible for deletion. In such cases, we will provide a full explanation.

9. Protection of Minors

Royal Game strictly does not provide services to anyone under the age of 18. We do not and will not collect data from minors.

If we discover that a minor has accidentally opened an account, we will immediately close it and delete all associated data. If you believe a minor is using our platform, please let us know.

10. International Data Transfers

Royal game is an international platform. Your data may be stored on servers outside Bangladesh, but the same high level of protection is maintained regardless of where it is held.

For international data transfers, the countries we send data to are either GDPR-compliant or we use Standard Contractual Clauses approved by the European Commission.

11. Security Measures

Royal Game uses multi-layered security measures to keep your data safe.

  • Encryption: All data is protected with TLS 1.3 encryption in transit and AES-256 encryption at rest
  • Two-Factor Authentication (2FA): Extra Protection for Account Access
  • Firewall: Advanced WAF is used to block malicious traffic
  • Penetration Testing: Regular Third-Party Security Audits
  • Access Control: Only authorized personnel can access specific data
  • Log Monitoring: 24/7 Suspicious Activity Monitoring

Stay vigilant: Royal Game will never ask for your password, OTP, or full card number via email or phone. If you receive such a request, please contact us immediately.

12. Policy Changes

Royal Game may update this Privacy Policy as needed. We will notify you of any significant changes via email or platform notification in advance.

The date of any changes will always be shown at the top of this page. Continued use of the platform after changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us.

Data Protection Officer privacy@royalgame.bio Response Within 30 Days
Live Chat Support 24/7 Instant Support For General Inquiries

This Privacy Policy was last updated in January 2026. Royal Game remains fully committed to protecting your trust and privacy.

Your Data Is Safe — Join Now

Your privacy is fully protected at Royal Game. Sign up and enjoy a world-class gaming experience.

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